Cookie Policy
This policy describes the cookies and similar technologies used on www.salenza.fi, operated by Norrivo Oy (Business ID 3664999-5) under the Salenza brand. They can store information on, or read information from, your device. Our Privacy Notice explains how we process the related personal data.
1. Necessary technologies
We use technologies without asking for consent only where they are strictly necessary to provide the site or a service you asked for. The site stores your cookie choice in your browser's local storage (key szc) so we do not ask you again. Our host, Webflow, may use technical features needed to deliver and secure the site.
The site also loads fonts from Google Fonts. This sets no cookies, but your browser connects to Google servers, which receive your IP address.
2. Optional technologies
Optional technologies are off by default and load only after you click Accept on the cookie banner. They support analytics (Google Analytics 4), marketing and CRM (HubSpot tracking and the Apollo website tracker, which recognises companies, not individual visitors) and optional functionality (the Zena chat assistant, provided through HubSpot). We do not use advertising or remarketing cookies.
Closing the banner, continuing to browse or accepting our Website Terms is not consent.
3. Technologies used
szc (local storage, Salenza). Necessary. Remembers your cookie choice. Kept until you clear it.
_ga and _ga_KJY5CEZT9M (Google). Analytics. Tell visitors apart and keep session state for website statistics. Up to 2 years.
__hstc and hubspotutk (HubSpot). Marketing and CRM. Recognise a visitor and link website visits to an enquiry or booking. Up to 180 days.
__hssc (HubSpot). Marketing and CRM. Tracks the current visit. 30 minutes.
__hssrc (HubSpot). Marketing and CRM. Detects whether the browser was restarted. Session.
messagesUtk (HubSpot). Optional functionality. Recognises returning visitors in the Zena chat. Up to 180 days.
hs-messages-is-open (HubSpot). Optional functionality. Remembers whether the chat window is open. Short-lived.
HubSpot local storage entries (names start with our HubSpot account number). Marketing and CRM. Store tracking permission and queued tracking events. Kept until cleared.
apolloAnonId (local storage, Apollo). Marketing and CRM. Anonymous identifier used to recognise the company behind a visit. Kept until cleared. The Apollo tracker may set further cookies or identifiers.
Session technologies expire when you close the browser. Persistent ones stay until their expiry or until you delete them. Recipients of personal data and transfer safeguards are described in our Privacy Notice.
4. Your choices
The banner lets you Accept or Decline all optional technologies, and declining is as easy as accepting. The site works normally either way. The chat assistant is available only after you accept, and you can always reach us at hello@salenza.fi instead.
You can change or withdraw your choice at any time with the Cookie settings link in the footer of this page. It removes the optional cookies and identifiers listed above and brings the banner back. Changes apply to future storage and access. Browser settings give you extra control but do not replace our banner.
If you use the HubSpot booking calendar, HubSpot may process your details under its own privacy policy.
5. Contact and updates
Questions about cookies or privacy: privacy@salenza.fi. We update this policy when the technologies we use or their purposes change.